A. The Hardware warranty period can go from 1 year to 3 years depending on the manufacturer. Some of the manufacturers may also extend hardware warranty.
A. For Spa Monitoring, we use Sigfox and 4G communication. To check Sigfox communication availability, you may visit the website Sigfox Website. For 4G communication, please check with your provider. We may offer you Communication sims based on Individual Solutions.
A. The battery life is up to 2 years. The sensor life is also up to 2 years. You might have to replace the hardware after a period of the said years. Depending on operating conditions and mode, it can last up to 2 years without having to change the battery.
A. The customer will own the hardware devices they purchase. You can also bring in your own hardware to integrate with our platform. However, you will have to get your hardware approved before subscribing to our platform. We follow a strict hardware approval process. Contact us for more information.
A. Our server is in The Cloud in AWS. We are using various models that fit to be an auto-scalable approach to adapt as per user need. Our specialized network team are taking care of high availability providing you with reliable availability at all times.
A. You will be charged for the hardware devices, communication cost, and then a monthly subscription fee for using our platform to monitor your Spa The pricing will depend on the hardware volume and number of years you are subscribing to our platform.
A. You can decide the number of years you would like to subscribe to our service. However, at a time, the maximum number of years you can subscribe to will be 5 years, after which you will have to replace hardware devices and subscribe to our services again.
A. The monthly subscription starts at $20. This price can fluctuate based on the volume of purchase. The price will also depend on the number of years you are subscribing to our platform. So, the pricing is different for every customer. It depends on the hardware volume and the number of years you are subscribing to the platform.
A.Yes, you could become a system integrator in that case. You can have many customers under you. We can offer you special pricing based on the number of customers you have. If you are a large company or entity with more than 1000 customers, we recommend you become our partner to access all the premium features. In this case, you would have to pay a one-time fee along with a yearly subscription fee.
A.Absolutely, you could be our partner. We can white label the solution and provide it to you with a one-time charge along with a yearly subscription fee. However, we recommend you to be our partner if you have more than 1000 customers at the least.
A.Yes sure, schedule for a demo with us to see the working model. You can see the full functionalities of our Water Tank Monitoring- IoT Solution in The Platform.
A.Yes, absolutely. We have a native IOS/Android application for mobile from where you can monitor your Spa. The app will push notifications to alert you if any alarms are reported.