Incident & Investigation Management
Capture every incident, near miss, hazard, and observation, then investigate it, fix it, and close it on one record.
Record
Capture incidents before details are missed
Record incidents, near misses, hazards, and observations from the field with the details needed for proper follow-up.
- Log the full context:
Record the location, severity, incident category, photos, comments, and supporting evidence in one incident record. - Classify the event correctly:
Capture injuries, first-aid cases, restricted work cases, near misses, dangerous occurrences, or environmental incidents using structured fields. - Prioritize serious near misses:
Rate near misses based on potential impact, so high-risk events receive the right level of attention. - Report from mobile:
Allow field users to raise incident reports quickly using mobile forms, photos, voice input, or Maryam AI support.
Assign
Send it to the right person automatically
Once an incident is reported, ALEF 360° HSEQ helps route it to the right supervisor, HSE officer, or responsible team for review, classification, and next steps.
- Send for Review:
Send reports to supervisors or HSE officers for classification and next steps. - Notify instantly:
Alert the right people when an incident is reported or a critical item is flagged. - Keep ownership visible:
Track whether an incident is newly reported, under review, under investigation, waiting for action, or ready for closure. - Preserve the audit trail:
Maintain timestamps, owner changes, comments, attachments, and verification activity throughout the process.
Investigate
Find the root cause behind the incident
Manage the investigation process with structured findings, root cause analysis, evidence, and follow-up actions.
- Start with a preliminary report:
Document the immediate response, initial findings, and early control measures before the full investigation is completed. - Apply investigation methods:
Use 5 Whys, Fishbone, Bow-Tie, or custom investigation formats based on your internal process. - Link root causes to actions:
Link root causes, findings, CAPA, attachments, recommendations, and approvals in the same place. - Verify before closure:
Keep the incident active until all required actions, evidence, approvals, and closure checks are complete.
Comply
Regulator-Ready Incident Records
Maintain complete, audit-ready documentation for every incident, ensuring all required details are captured and easily accessible for regulatory review.
- Know what needs attention:
Identify incidents that trigger reporting obligations and keep the associated deadline visible for timely action. - Keep the record complete:
Maintain incident details, investigation notes, evidence, photos, actions taken, approvals, and closure status in one place. - Respond faster to requests:
When incident information is requested, the required details are already organized and ready to share. - Include environmental records:
Document spills, leaks, and environmental incidents as part of the complete HSEQ record.
AI Assist
Support field users with Maryam HSE-Incident-Assist
A field user can raise a complete, well-classified incident in about 30 to 45 minutes instead of half a day.
- Raise reports:
Field users can start an incident using text, image, or voice, while Maryam helps organize the information. - Create drafts faster:
Maryam helps organize details such as category, severity, description, and possible missing information. - Check similar past incidents:
Maryam surfaces similar past incidents and suggests possible root causes to help teams learn from past cases. - Human Approval Before Submission:
Maryam drafts and suggests, while the responsible person verifies, edits, approves, and signs off.
See ALEF 360° HSEQ in action
Book a walkthrough and see how this fits into one HSEQ workflow.
Control Every HSEQ Process From One Place.
ALEF 360° HSEQ helps teams manage incidents, inspections, permits, CAPA, and performance visibility without losing the trail between reporting and resolution.
Explore the key HSEQ workflows available inside the platform.