A. The Hardware warranty period can go from 1 year to 3 years depending on the manufacturer. Some of the manufacturers may also extend hardware warranty.
A. For Smart Doctor – IoT Solution, we use LoRaWAN communication.
A. The battery life is up to 2 years. The sensor life is also up to 2 years. You might have to replace the hardware after a period of the given years.
A. The customer will own the hardware devices they purchase. You may also bring in your own hardware to integrate with our platform. However, you will have to get your hardware approved before it gets officially subscribed to the platform.
We follow a strict hardware approval process. You may contact us for more information.
A. Our server is in The Cloud in AWS. We are using various models that fit to be an auto-scalable approach to adapt as per user need. Our specialized network team is taking care of high availability providing you with reliable availability at all times.
A. Sure. You can select the device based on the sensor combination you want,
You can decide how long you want to be subscribed to the platform. Moreover, you can customize the platform to adjust the sensor ranges, alarm notifications, reports, and much more.
A. You will be charged for the hardware devices, communication costs, and then a monthly subscription fee for using our platform to monitor your area. The pricing will depend on the hardware volume and the number of years you are subscribed to our platform.
A. You can decide the number of years you would like to subscribe to our service. However, at a time, the maximum number of years you can subscribe to will be 5 years, after which you will have to replace the hardware devices and subscribe to our services again.
A. The monthly subscription starts at $20. This price will vary based on the volume of purchases. The price will also depend on the number of years you are subscribing to our platform. So, the pricing is different for every customer. It will depend on the hardware volume and the number of years you are subscribing to the platform.
A. Yes, definitely. You may schedule a demo with us to see the working model where you can see the full functionalities of our Smart Doctor- IoT Solution in the platform.
A. Yes. We have a native IOS/Android application for mobile from where you can monitor your premises from anywhere in the world. The app will have push notifications to alert you if any alarms are reported.