A. The Hardware warranty period can go from 1 year to 3 years depending on the manufacturer. Some of the manufacturers may also extend hardware warranty.
A. For Smart 4G/BLE/NBIoT Padlocks, we use BLE, NBIoT and 4G communication. For this communication, please check with your provider. We may offer you Communication sims based on Individual Solutions.
A. The customer will own the hardware devices they purchase. You can also bring in your own hardware to integrate with our platform. However, you will have to get your hardware approved before subscribing to our platform. We follow a strict hardware approval process. Contact us for more information.
A. Our server is in The Cloud in AWS. We are using various models that fit to be an auto-scalable approach to adapt as per user need. Our specialized network team are taking care of high availability providing you with reliable availability at all times.
A. Sure. You can select the device based on the sensor combination you want, You can decide how long you want to subscribe to this platform. Moreover, you can customize the platform to adjust the sensor ranges, alarm notifications, reports, and so on.
A. You will be charged for the hardware devices, communication cost, and then a monthly subscription fee for using our platform to manage your locks. The pricing will depend on the hardware volume and the number of years you are subscribing to our platform.
A. You can decide the number of years you would like to subscribe to our service. However, at a time, the maximum number of years you can subscribe to will be 5 years, after which you will have to replace hardware devices and subscribe to our services again.
A. The monthly subscription starts at $20. This price can fluctuate based on the volume of purchase. The price will also depend on the number of years you are subscribing to our platform. So, the pricing is different for every customer. It depends on the hardware volume and the number of years you are subscribing to the platform.
A. Yes sure, schedule for a demo with us to see the working model. You can see the full functionalities of our Smart 4G/BLE/NBIoT Padlocks in the platform.
A. Yes, absolutely. We have a native IOS/Android application for mobile from where you can secure your asset/properties. The app will push notifications to alert you if any alarms are reported.